Refund Policy

Any purchase cancelled or refund requested of any special item(s) will incur a 25% restocking fee as these special items are non-returnable to our suppliers. Please be advised; we can only refund the original purchase price as shipping and handling fees are nonrefundable.  

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A full refund is gladly given if you request to cancel within 1 business day of the order date, or prior to shipment, whichever comes first. This applies to all orders of in stock wines and pre-arrival wines.

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Refunds Subject to Cancellation Fees

After 1 business day, you can still request to cancel for up to 7 business days from the date of your order, or prior to shipment, whichever comes first.

A 15% cancellation fee will be deducted from your refund.

This applies to all orders of in stock wines and pre-arrival wines,

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Once returned items are received and inspected, we will credit your account. Please allow 5-7 days for a credit to appear on your account. Refunds will be issued in the same manor of original payment and will only reflect the original purchase price of the product as shipping and handling fees are nonrefundable, unless an incorrect item was sent.

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